When should the owner's manual be given to the property owner?

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The owner's manual should be given to the property owner upon final acceptance of the system. This timing is essential because it ensures that the property owner receives all necessary information and instructions for operating and maintaining the system once they have formally accepted it. Final acceptance indicates that the owner has acknowledged that the system has been installed correctly and is functioning as intended, making it an appropriate time to present the manual, which contains vital operational guidelines, troubleshooting tips, and contact information for support.

Providing the manual before this stage could lead to the owner using the system without fully understanding its functionality and operational procedures, potentially leading to confusion or misuse. Delivering it after installation allows the owner to familiarize themselves with the system while it is fresh in their mind, but final acceptance solidifies that they have accepted responsibility for the system, making it the most logical point for the handover.

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